Ilse Bierhoff

I work together with healthcare organizations, healthcare professionals, clients, and other stakeholders to map out the added value of digital healthcare. In doing so, the changes that come with this different way of working play a crucial role. This provides insight into the interplay between the intended effects of using technology and the way work practices evolve.

Through research, we determine what does and does not work in specific situations, what digital healthcare delivers, and how to ensure that its added value is sustainable over time.

This enables healthcare organizations to make informed decisions about which forms of digital healthcare are suitable for them and how to finance them. It also provides policymakers and funders with knowledge based on real-world experiences with promising innovations. As a result, healthcare professionals and clients can continue to use digital healthcare beyond the pilot phase when outcomes are positive.

In this way, technology becomes a natural part of healthcare services, allowing everyone who can benefit from it to make use of it.